Assisting constituents with their problems and taking up concerns is Anneliese’s number one priority. Anneliese is able to help constituents with a wide range of problems they might have including housing, benefits, health, transport, education, immigration, as well as many others.
- Is Anneliese my MP?
- Who else can help me?
- How can Anneliese help?
- How can I contact Anneliese?
- Do I need anything before I get in touch?
- When does Anneliese hold surgeries?
- I’m getting in touch on behalf of someone else, can Anneliese still help?
- Will private infomation be protected?
- Why haven’t I had a reply?
- Will my matter be raised in the House of Commons?
Is Anneliese my MP?
Anneliese is the MP for the Oxford East constituency. You can find out if you live in the constituency here.
Who else can help me?
If you feel that your problem really concerns a local council (e.g. dustbins, housing, road repairs or public lavatories) rather than central government, then you may wish to contact your local councillor in the first place as they will be best placed to help you. You can, of course, contact Anneliese if you are still not happy with the service you are receiving from the council.
Oxfordshire has a two-tier system of local government. This means that your council services are provided by two different councils.
Oxford City Council run services such as planning, leisure and waste collection, while Oxfordshire County Council is responsible for running services such as libraries, schools and social care.
In Oxfordshire, there is one county council (Oxfordshire County Council) and five district councils (Oxford City Council, Cherwell, South Oxfordshire, Vale of White Horse and West Oxfordshire).
You can find out who your local councillors are here.
For a general list of how services in Oxford are split between Oxford City Council and Oxfordshire County Council, please see below:
Oxford City Council (You can get help from Oxford City Council here)
Planning, Council Housing, Homelessness, Houses in Multiple Occupation Licensing, Housing Options Advice Council Tax Collection, Council Tax Reduction and Housing Benefit, Business Rates (NNDR), Environmental Health, Licensing, Recycling and Waste Collection, Leisure Centres and Facilities, Building Control, Minor Roads, 3 Park & Ride Sites, Street Cleaning, Parks, Community Group Grants, Community Response Team and Park Rangers, Markets and Fairs, Oxford Safer, Communities Partnership, Anti-social Behaviour, Electoral Registration, Cemeteries, Car Parks, Community Centres, Public Toilets, Street Furniture.
Oxfordshire County Council (You can get help from Oxfordshire County Council here)
Schools, Social Services, Older People, Adult Learning, Major Roads, Libraries, Children and Young People, Fire Service, Waste Recycling Centres and Waste Disposal, Trading Standards, Registration of Births, Deaths and Marriages, Street Lighting, 2 Park & Ride Sites, Transport Planning, Carers’ Support, Residents’ Parking Permits, On-street Parking, Youth Offending Service, Music Service, Concessionary Bus Passes.
How can Anneliese help?
Anneliese can contact the relevant government department, local council or agency on your behalf and will request that they address the questions or problems that you have raised.
If you have already been through the relevant complaints procedure, Anneliese can assist you in taking your complaint to the appropriate Ombudsman to review.
How can I contact Anneliese?
If you want Anneliese’s help with an issue or concern, your first step should be to email firstname.lastname@example.org
If you need to speak with her about an issue, or if you’ve been asked to call the office you should call 01865 595 790
You can also write to her at: Anneliese Dodds, Unit A, Bishops Mews, Transport Way, Oxford, OX4 6HD.
Do I need anything before I get in touch?
If you plan on getting in touch with Anneliese about an issue or concern, there are a few useful things you can provide that will help your case to be dealt with more efficiently.
When you get in touch, please provide your full name and address, including your postcode
If you are getting in touch about a immigration issue, you will need to provide a Home Office reference number if you have one. The Home Office reference number is the first letter of your surname followed by 6 or 7 digits eg M1234567.
If you are getting in touch about a benefits case, you will need to provide a National Insurance (NI).
If you have an ongoing case with Anneliese, please get your reference number ready before you ring or email to follow up on your case. Your reference number will start with AN followed by 5 numbers eg AN12345
When does Anneliese hold advice surgeries?
Anneliese holds surgeries twice a month on Fridays.
Surgeries are by appointment only. This is in order to ensure that everyone who wants to see Anneliese has the chance to do so.
If you would like a surgery appointment with Anneliese you can email email@example.com and an appointment will be arranged for you. It is not always necessary for constituents to attend a surgery for Anneliese to look into their case. You can get in touch via telephone, email or post at any time and your case will be treated in the same manner as those who have attended a surgery appointment.
You can call Anneliese’s office on 01865 595 790 or send a letter to Anneliese Dodds, Unit A, Bishops Mews, Transport Way, Oxford, OX4 6HD.
Anneliese operates a constituency office in Oxford, however the office does not have the facility to see members of the public without an appointment. Additionally, for security reasons visitors without a confirmed appointment will strictly not be seen.
I’m getting in touch on behalf of someone else, can Anneliese still help?
Anneliese cannot take up a case without the permission of the person it concerns. If you are calling on behalf of one of Anneliese’s constituents, Anneliese can offer assistance but it is essential for confidentiality and data protection reasons that we have permission of the person(s) involved.
Will private information be protected?
Any personal information that you give to Anneliese or her staff will be handled confidentially, in line with the requirements of the General Data Protection Regulation (GDPR). If you would like information about GDPR please click here.
Why haven’t I had a reply?
Anneliese will make every effort to reply to all correspondence. However, contact with constituents is prioritised based on need, therefore it will take longer for us to respond to a mass-email campaign.
If your email is urgent, you should receive a reply within 1-3 working days. All other correspondence may take up to 5 days to receive a reply.
Will my matter be raised in the House of Commons?
Anneliese has already raised a number of constituents’ concerns in the House of Commons. One way she can do this is through tabling parliamentary questions, which government ministers have to answer. She also raises constituency issues in debates in the House. As Anneliese is a shadow Treasury Minister she is barred from signing up to Private Members’ Bills, unless instructed to do so by her party’s whips, and from some other kinds of parliamentary activity that can be undertaken by backbench MPs.